Three hundred casino workers at West Edmonton Mall are on the picket lines, arguing they aren't paid enough at a time when Alberta is prospering.

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Staff who operate the tables, bars and restaurants at Palace Casino went on strike Saturday morning.

Brian Hetherington, spokesman for the company, said the Edmonton mall casino is still open and is being run by managers.

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Most Palace Casino employees are making less than $9an hour and that isn't enough to live on in Alberta during the province's economic boom, said Christine McMeckan, a spokeswoman for Local 401 of the United Food and Commercial Workers union.

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'This is an industry that generates more revenue for the Alberta government than oil and gas,' she said.

However, the company argues that Palace Casino staff are better paid than any other casino workers in northern Alberta. The company offered the workers a 15 per cent increase over the next three years, Hetherington said.

Workers aren't the best paid in the region and weren't offered a raise that high, said McMeckan.

Negotiations for a new contract between staff and the company had been ongoing for the last year.

17700 87th Avenue,T5T 4V4Edmonton

Featuring themed rooms, this hotel is connected to the West Edmonton Mall, Galaxyland Amusement Park and a mini golf course. It offers a full-service restaurant and free parking.

Every room at Fantasyland Hotel features a 42-inch flat-screen TV and small refrigerator. A coffee maker and safety deposit box are also included. WiFi access is provided throughout with surcharge.

L2 Grill serves unique soup, salad, meat and seafood meals in a warm, cozy atmosphere. Guests can enjoy a drink in the L1 Lounge.

West Edmonton Mall World Waterpark is 1 minutes' walk from Fantasyland. Fort Edmonton Park is 1.6 mi away.

Rooms: 9

Facilities of Fantasyland Hotel

Activities

• Bowling
• Mini golf

• Water sports facilities (on site)

• Water park
• Happy hour

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Vending machine (drinks)

• Vending machine (snacks)
• Kids' meals
• Kid-friendly buffet

Pool and Spa

• Fitness center
• Spa

• Massage

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out
• Currency exchange

• Tour desk
• Baggage storage
• ATM on site

• Concierge
• Lockers

Common Areas

• Chapel/Shrine

Entertainment & Family Services

• Casino
• Nightclub/DJ

• Kids' TV channels

Cleaning Services

• Dry cleaning

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon
• Gift shop

• Shops (on site)

• Convenience store (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• Elevator
• Heating

• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Smoke alarms

• CCTV in common areas
• CCTV outside property

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed

• First aid kits available

• Access to healthcare professionals
• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

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• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Free public parking is available on site (reservation is not possible).

Policies of Fantasyland Hotel

These are general hotel policies for Fantasyland Hotel. As they may vary per room type, please also check the room conditions.

Check-in

From 16:00 hours

Check-out

Until 12:00 hours

West Edmonton Mall Casino Restaurant

Cancellation / Prepayment

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Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!4 children under 18 years stay free of charge when using existing beds.

One older child or adult is charged CAD 20 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 6.

There is no capacity for cribs in the room.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed on request. Charges may apply.

Accepted credit cards

• Mastercard
• Visa
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Please note, the property will pre-authorize the guest's credit card before arrival.
Please note the hotel will be undergoing minor renovations. Construction will occur between 10:00 and 18:00. Contact property for details.

Casino Restaurant West Edmonton Mall Directory